Safari Browser Compatibility issues with Blackboard Learn

Overview

 Following the April 3, 2018 update of the Safari Web browser to Version 11.1, Safari Users have experienced several compatibility issues with Blackboard Learn. This article defines these issues and identifies a work around. This article affects all Mac device users who use Safari as their browser to access Blackboard currently, including students and faculty. 

Audience

Public

Information

Following the April 3, 2018 update of the Safari Web browser to Version 11.1, Safari users have experienced several compatibility issues with Blackboard Learn: 

For Faculty: Inability to attach files when building content in a course

For Students: Inability to attach files when submitting assignments

Blackboard has identified this as a Known Problem in an article published 4/10/18 and it is scheduled to be addressed in a pending release. In the interim, all students and faculty who access Blackboard are advised to use an alternate browser, such as Google Chrome, Mozilla Firefox, or Microsoft Edge. 

For Mac and PC users, Google Chrome can be downloaded here: https://www.google.com/chrome/

For Mac and PC users, Mozilla Firefox can be downloaded here: https://www.mozilla.org/en-US/firefox/new/

Details

Article ID: 51868
Created
Wed 4/11/18 3:37 PM
Modified
Wed 8/8/18 12:11 PM