What if I don't get the Live Transcript button in Zoom?

Summary

The article will help you fix the issue if you do not see the Live Transcript button in your Zoom meetings

Body

As a meeting host, if you do not see the CC (live transcription) button, start by making sure you are using the Zoom Client or the Zoom App, and not accessing the meeting through your Web browser.

Once you've done that, check your Zoom profile settings to make sure that Close Captioning and Live Transcription are enabled. You can do this by logging into your Zoom account and going to Settings...

...then going to In Meeting (Advanced) and enabling these options, after which you should be able to set and enable Live Transcription in any meetings you host in the future.

Once you do this, participants will see a CC button in their Zoom interface, which they can use to turn on subtitles and view a live transcription.

Notes:

  • Live Transcriptions need to be enabled by a meeting host.  Participants must inform a meeting host that this is not available and ask them to enable it. 
  • At this time, Mobile App users are not able to save or search Live Transcripts.

Details

Details

Article ID: 131859
Created
Fri 4/23/21 3:27 PM
Modified
Wed 4/17/24 8:27 AM

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This article highlights the basics of enabling and using Live Transcript in a Zoom meeting