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The Ellucian Customer Center is an invaluable resource for all users of Ellucian products, particularly for employees at Saint Peter's University who use Colleague on a regular basis. Included below is a recording of the Ellucian Customer Center Engagement Session specifically tailored for directors and managers of University departments that rely on Colleague. Its aim is to ensure you are fully informed about the Ellucian Customer Center and the extensive resources it offers. By viewing this video, you will be better equipped to communicate the value of the Customer Center to your teams and empower them to leverage these resources effectively. This will help ensure that Colleague is utilized to its fullest potential, ultimately benefiting your department.
The agenda for the session includes:
- Accessing the Ellucian Customer Center
- Requesting Access
- Overview of Resources:
- Community
- Knowledge
- Documentation
- Support:
- Utilizing Global Search