Can't login to a University-owned Windows computer.

This normally happens when a University Windows computer is brought back to the campus network after haven't been on campus for at least a couple of months, one gets this error message. when attempting to login with their credentials. The solution has to be done by a Client Services technician.

If a client reports that they can't login to their University-issued Windows computer due to an error message reading The security database on the server does not have a computer account for this workstation trust relationship, you need to do the following to fix the error:

1. Make sure you're using a wired connection and on the campus network, not a direct internet connection.
2. Log into the local Admin account, then right click This Computer/My Computer and select Properties.
3. Scroll all the way down to the section called Computer name, domain and workgroup settings and click on Change Settings.
4. Click on the Change button, then select the Workgroup radio button and enter a random value in the text box and click OK.
5. You'll be prompted to click restart the computer, go ahead and do so.
6. Repeat steps 2 and 3, but this time selecting the Domain radio button and entering spc.edu in the text box, then click OK and reboot again when prompted.
7. After the restart, try to log in using your network credentials.  If successful, have the client log in and confirm they are able to do so successfully and can access network resources.