How To Log In To Blackboard

Summary

Over Memorial Day weekend 2019, Blackboard is being upgraded, and the method by which login occurs is being changed. This article presents the new methods for logging into Blackboard.

Body

Before attempting to login to Blackboard, make sure you are logged into your Saint Peter’s University Google Account in your web browser.

On the Blackboard Login page, select the Sign in with third-party account dropdown menu and select Saint Peter's University Google Account from the list.

FAQ:

  1. I see an error message when I attempt to log in to Blackboard.

    1. Log out of Google entirely, then log back in using only your Saint Peter's University Account. Next, go to Blackboard and attempt to log in using the information on the page.
    2. If you get an error message after following Step 1, you may need to clear your browser's cache.  After doing so, retry Step 1.
    3. If you are stil unable to log in, please click on Services in the menu bar at the top of the page, and use the Login Assistance service to submit a ticket to IT Client Services so we can troubleshoot.
  2. I don’t see the Blackboard LMS tile in my Google Apps.

    1. Make sure you are logged into your SPU Google account and not a non-SPU account.
    2. If you are stil unable to log in, please click on Services in the menu bar at the top of the page, and use the Get Help With Something Else service to submit a ticket to IT Client Services so we can troubleshoot.
  3. I am not able to log into the Blackboard Mobile App. 

    1. Try clearing the application's stored data cache from your phone's settings (instructions for doing this will vary by device and OS version, you can check your phone's manufacturer's website for current instructions on how to do this.)

Details

Details

Article ID: 78344
Created
Wed 5/15/19 10:22 AM
Modified
Mon 8/26/24 11:28 AM

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Several applications used by Saint Peter's University require you to be signed in using your Saint Peter's University Google Account (SPU Account), including Peacock Mail (your Email); Blackboard, and Handshake. This article will show how to log in to your Google Account, and what to do if you experience issues with accessing.