Skip to main content
(opens in a new tab)
Filter your search by category. Current category:
All
All
Knowledge Base
Service Catalog
Search the client portal
Search
Sign In
Show Applications Menu
Client Portal
Sign In
Search
Home
Services
Knowledge Base
More Applications
Service Catalog
Create a New Ticket
Create a New Ticket
Show Help
For All Fields
Hide Help
For All Fields
Come here if you need help with something not covered by the rest of the Service Catalog,
What do you need help with?
Select the option that is the closest fit to the type of help you need.
Password - Reset / Locked Account
Wi-Fi Device Connectivity
Blackboard - Meeting request
Classroom Technology Troubleshooting
Colleague - Access or How To
Residence Hall WIFI
Software Install Request
Colleague - Error Message
Create a Report
Office phone issues
Blackboard - Course Copy Request
Department Shared Drive
Email Delegation
Spam or Suspicious Email
VPN Remote Access
Adobe / Application Licensing
Can't print? Printer Troubleshooting
Event Registration
Knowbe4 Training Access
New PC quotes
Other
Short Description
Provide a short description to describe your request
Phone Extension
Device Type
Chromebook
Desktop
Gaming Console (Specify below)
Laptop
Mobile Phone
Tablet
Other (Specify Below)
Clear
Source Course Number
Current or Previous Course ID you wish to have materials copied over from (example, GE-500-WEB-26FASU)
Destination Course Number
Future or Current Course ID you wish to have materials copied over to (example, GE-500-WEB-27SPSG)
Instructor Consent Materials
Departmental authorization is required in order to provide access to materials developed by another faculty member. If you are not the instructor for both the SOURCE and DESTINATION courses, please upload evidence of consent from your department (Chair, Director, or departmental representative) in order to proceed. If you are the instructor for both the Source and Destination courses, or are requesting content copied from a Master Course shell, you can leave this area blank
Browse...
×
Add Attachment
from your computer
from Google Drive
Building Location
Use this field to let us the building and location where the issue is happening or the assistance needs to be provided
Meeting Format
Virtual (Google Meet)
Academic Technology Office (Saint Peter Hall Room 106)
My Office (specify building and room in description)
Meeting Length
Please choose the length of the meeting you desire.
30 Minutes
45 Minutes
60 Minutes
Meeting Availability
Provide 3 or more times and dates you would be available for a meeting, where possible at least 24 hours in advance. We will attempt to honor all requests including same-day requests, but all meeting times are subject to availability.
Subject of the email
Enter the full subjet line of the email in question
Details / Description
Use this space for a more complete description of the issue you are having or the assistance that you need. The more details that you provide the easier it will be to get you the right help promptly. If relevant be sure to include the exact error message text, links to web pages, example ID#'s, etc.
Attachment
Use this space to attach screenshots or other items that will help us fulfill your request.
Browse...
What is a good phone number where we can reach you?
Other Fields
Your name
Your first name
Your last name
Your email address
Verification Code
(required)