Screenshots are a useful tool in troubleshooting, and can provide insight into what your machine is actually experiencing. They can also be used to capture images you can use in presentations or other materials. Please select your computer type to jump to instructions for your machine:
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Mac
Capturing a screenshot of the entire screen
- Press Shift+Command+3 all at the same time.
- If you see a thumbnail in the corner of your screen, click it to edit the screenshot, or wait for the screenshot to save to your desktop.
Capturing a portion of the screen
- Press Shift+Command+4 all at the same time.
- Drag the crosshair to select the area of the screen to capture. To move the selection, press and hold the Space bar while dragging.
- To cancel taking the screenshot, press Esc.
- To take the screenshot, release your mouse or trackpad button.
- Wait for the screenshot to save to your desktop.
By default, screenshots save to your desktop with the name Screen Shot [date] at [time].png. More information regarding taking screenshots can also be found on Apple’s website.