End-Point Computing

Services that enable community members to do their day-to-day work, including providing access to enterprise services. Includes network access, user file storage, end-point computing, backup solutions, desktop virtualization, computer labs, and printing.

Categories (1)

Printing and MFP's

Printing to network printers and Multi-Function Printers (MFP's) including copy, scan, and faxing capabilities.

Articles (27)

Accessing Software via Apporto

Apporto is used to access software available to the Saint Peter’s community from your web browser. This article describes how to access and use individual virtualized software applications via Apporto. For a better experience, you may wish to choose the Apporto Desktop, which will allow you to run one or more Apporto applications within a simulated PC interface.

Accessing the Network (H)ome or (S)hared Drive

This is the instructions to accessing your network drive, often called the "H" for home or "S" for the "Shared Drive". You can only access a specific network or shared drive if you originally have access to it. If you need access, the owner of the network drive needs to submit a written approval giving the user access.

Adding Chromebook to SPU-EMPLOYEES/SPU-STUDENTS wireless

For other devices, these settings can also be found on the Saint Peter's University website:
Clicking Magnifying glass on the top right of the page > IT Services under resources category in the drop down menu that appears > Select How-To Documentation > Select Laptop & Mobile Devices Wireless Setup or use the following link:
http://www.saintpeters.edu/its/documentation/la...

Classroom Volume Control Troubleshooting

If you plan on using audio files or playing videos in your classroom, please note there are multiple places where the volume or sound can be enabled or muted. If you experience issues with volume or sound output in your classroom, please make sure to check the following areas outlined in this article.

Computer hardware and software ordering process

This lists the workflow of ordering computer hardware and software for the University.

Ensuring your Classroom Chromebox and Podium Monitor are on

All classroom computers contain Chromeboxes. Chromeboxes are not supposed to be switched off; however, sometimes people do switch them off, or they may be off because of a power outage. Podium display monitors should also not be switched off, and sometimes they may get disconnected due to loose cables. This article provides steps to ensure your classroom Chromebox is on, and your podium display monitor is properly connected, if these are not working in your classroom.

First-time Users Accessing Accounts

When you become part of the Saint Peter’s Community, you are assigned a user account and password. This article will provide some more information on accessing your user account.

How Do I Reset/Change My Password?

This article will walk you through the process of resetting your password using the various options available.

How to access the Residence App

This will walk a student through the process of accessing the Residence Student page using their Saint Peter's Google Account.

How to connect to Home/Department Network Drive on a Chromebook

This article will help guide you in accessing your Home/Department Network Drive on a Chromebook.

How to Connect to Your Home and Share Drive for Windows

This article serves to instruct on how to add your home and department's shared drive for Windows

How to create a screenshot ( macOS )

This article will show you how to find and use the screenshot tool in macOS.

How to create a screenshot using a PC ( Windows )

This article will show you how to find and use the Snipping tool in Windows 7 and 10 devices to save screenshots.

How to download and log into VPN using Chrome OS

This article will teach you how to download and access VPN

How to enable 2-Step Verification on your Google account.

This article will walk you through the process of enabling two-factor authentication.

How to install and setup the "Pharos Chrome Print" extension in Google Chrome

This document will walk you through the process of installing the "Pharos Chrome Print" extension.

How to Install Google Drive for Desktop for macOS

This will walk a user through how to install Google Drive for Desktop on a desktop or laptop running macOS.

How to Install Google Drive for Desktop for Windows

This will walk a user through setting up Google Drive for Desktop for the first time.

How to manage google drive permissions.

This article will walk you through how to manage members of a google share drive.

How to Stream on AIRTAME Devices

This article provides instructions for clients on how to install and stream to AIRTAME devices in classrooms and conferences.

How to transfer home drive files to Google Drive for macOS

This article will walk a user through the process of backing up their home drive and moving it to Google Drive using a macOS device

How to transfer your Home Drive to Google Home Drive on Windows

This will provide users with instructions on how to transfer files from the Home drive to their Google drive.

How to use VPN with Duo mobile MFA

This article will show you how to log in to the Cisco VPN client with the Duo Security MFA service.

Standard Items List

This article is intended to support the Technology Aquisition Policy and inform you of our standard and most requested technology items.

Steps for Clearing Browser Cache and Cookies

This article contains step-by-step instructions for clearing browser cache and cookies.

Streeme - Get Live TV services on campus

This article summarizes how to enable Firestick devices for students, faculty and staff.  Additionally, the article will describe how to enable Streeme, which is the Saint Peter's provided cable services from Aramark.

Using Google Drive for Desktop (FileStream)

Google Drive for Desktop (formerly called Google FileStream) is a desktop application that allows you to access and work directly on files that are actually stored on your Google Drive right from your computer's file browser (“File Explorer” on PC, “Finder” on Mac). This article provides resources on how to set this up and use it to access and manage your Google Drive files from your computer.