How Do I Reset/Change My Password?

To reset your password, go to the React website and select Go To Reset Tool.

Enter your username and click Continue.
Select your preferred authentication method and click Continue.

If you selected to Authenticate With Active Directory, then enter your username and current password and click Continue.

Note: this option is only available if your current password hasn't already expired.

If you selected to Authenticate With Challenge Questions, enter your SPIRIT ID number (it's on the back of your Onecard if you don't know it offhand), the month and year of your birth, and the last 4 digits of your Social Security number.

Notes

  • Make sure you type your birth information as a two-digit month followed by a dash and then a two-digit year.  Do not type the date.  In other words, if your birthday is April 12, 1995, you would type 04-95 into the field.
  • If you do not have a Social Security number, click on Services on the menu bar at the top of the screen, and submit a ticket to us using the Login Assistance service,
If you selected to Authenticate With Email, then click Send Pin to have a one-time PIN code delivered to your Saint Peter's email address (we cannot specify a different email to send the PIN to if you are unable to access your Saint Peter's email).
Whichever method you use to authenticate, once you have successfully done so you can enter your new password here.  Don't use anything you've used before at Saint Peter's, and nothing containing any part of your first, middle, or last name.  You also need to meet the complexity requirements stated on this screen.  Click Continue once you've done so.
The final page displays the results.  If any of the lines do not show a green checkmark for a successful result, you will need to to do the password reset over and try using a different new password.
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Details

Article ID: 40036
Created
Tue 10/3/17 12:30 PM
Modified
Wed 4/17/24 8:27 AM

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