Below is the schedule for installing, testing and approving software updates to Colleague throughout 2024, including the schedule for production maintenance windows related to these updates.
Approved by IT Governance Committee on Oct 3, 2023
Maintenance window timing - For each release, there will be downtime from 6:30 am until 8:30 am on the date listed in the "Install: PRODUCTION " column. This will impact SPIRIT Online, Colleague Self-Service, Colleague UI, Informer and certain functions of the Saint Peter's U mobile app.
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Install: TEST_PATCHES
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Testing sign-offs due
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Install: PRODUCTION
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Q1 2024 RELEASE
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Mon Feb, 26th 2024
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Mon Mar 11, 2024
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Wed Mar 13, 2024
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Q2 2024 RELEASE
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Tue May 28, 2024
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Mon Jun 10, 2024
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Wed Jun 12, 2024
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Q3 2024 RELEASE
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Mon Sept 23, 2024
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Mon Oct 7, 2024
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Wed Oct 9, 2024
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Q4 2024 RELEASE
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Fri Dec 20, 2024
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Mon Jan 6, 2025
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Wed Jan 8, 2025
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Sign-off responsibility by functional area
NOTE: All functional areas are responsible for reviewing software updates marked as “CORE” and testing them if needed.
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Colleague Functional Area
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Responsible Sign-off Person
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1 – Registration and Student Records
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Kamla Singh
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2 – Financial Aid
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Jennifer Ragsdale
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3 – Admissions
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Jennifer Stern
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4 – A/R and Cash Receipts
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Lilian Pereira
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5 – Financials
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Brian Colvin
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6 – Human Resources
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Phillip Espinosa
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7 – Payroll
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Liz Long
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8 – Residence Life
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Steven Couras
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NOTES:
- The software update (SU) load into the TEST_PATCHES environment will occur on a scheduled day during business hours.
- Any and all SU’s available on the day scheduled for “Install: TEST_PATCHES” will be included. (In the past we have required that SU’s must be at least 30 days old before they are eligible to be installed in test, but that is no longer the case.)
- Each functional area is expected to develop and maintain a written ERP Software Update Testing Plan which identifies the business processes that are to be tested when software updates are applied, and the steps required to perform the tests and the expected outcomes. Upon request, the IT team is available to assist each office in developing, updating and executing its testing plan.
- For each testing period, IT will publish consolidated release notes for the updates included. IT staff will be available in cases where release notes are unclear or if the functional area needs help understanding how to release impact their testing plans.
- User testing of software updates is done only in the TEST_PATCHES environment, which is built exclusively for this purpose.
- Refreshes of the TEST_PATCHES environment will be done quarterly in conjunction with the SU load to maximize validity of testing.
- Software update load into the PRODUCTION environment will occur on scheduled day before 8:30 am.
- Windows Operating System updates will be loaded monthly, first Friday of the month.
- Software updates released for regulatory purposes or for urgent business needs can always be installed off schedule upon request of the Director of the affected department.