Services A-Z (21)

# Symbols A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

A

Apporto

Apporto is a service that provides the software currently found in our physical labs on campus to be accessed from any web browser.

B

Blackboard Course Migration

Migrating elements from one Blackboard Course to another Blackboard Course.

C

Change of Username

Your username and SPU email address are assigned based upon your first name and last name at the time your accounts are created If you have since changed or corrected your name since then, you may request a change to your username and email address to be consistent with your new first and last name.

Classroom Technology Request

This service refers to Technology that is currently not part of the standard classroom layout that is needed for teaching.

Classroom Technology Troubleshooting

This services applies to issue that may be or have occurred in a classroom/meeting space.

Colleague Credit Card Processing Error

The Colleague ERP handles credit card payments in 2 ways, in SPIRIT Online directly by the cardholder or thru the Colleague CREN screen by authorized cashiers. This service deals with processing errors in either case.

D

Departmental Email Account Access Change

When to request a Departmental Email Account Access Change

Departmental Email Account Creation

Use this form if you want to ask for a new email account for your department.

E

Events

This service is for technology request for internal and external events. Please be advised that the following are separate online requests:

Room Reservation - http://www.saintpeters.edu/book-an-event/
Set-up - http://www.saintpeters.edu/campus-services/main...
Catering - https://saintpeters.catertrax.com/

The Room Reservation and Set-up are prerequisite to placing your technology request.

F

Force Deactivation

This service allows SPU managers to request deactivation of an ex-employee’s accounts in cases where a timely deactivation is needed.

G

Get Help

Need additional help or can't find something in the service catalog?

L

LMS Consultation

Faculty and students may have general inquiries about usage of the LMS (Learning Management System, i.e. Blackboard), and require a meeting set up for assistance with these inquiries.

O

Office Phone Issues

Useful information about telephones, voicemail, and telephone lines.

P

Password Reset Assistance

This service is for those who have gone to https://reset.saintpeters.edu and have had some difficulty resetting your password or are unable to reset their password due to account being locked.

Password Reset Tool

This Self-service can be found by visiting Self-serve - https://reset.saintpeters.edu

Project Request

Partner with IT on a new project.

Q

Quote Request

Departmental purchase of any technology needs that relate to computer Hardware or Software

T

Ticket Requests

The Ticket Requests application allows you to access any tickets you have previously requested.

U

Unable to Login to Colleague UI

Those who are authorized to access Colleague UI and are unable to login or who need to be authorized for access to Colleague UI should review this service.

W

Wired Connectivity Troubleshooting

What type of devices can be plugged into network jacks on campus.

Wireless Connectivity Troubleshooting

Instructions on how to connect most devices to Wi-Fi on campus.