Submitting, Managing and Troubleshooting Assignments on Blackboard (for Students)

Overview

Blackboard courses make frequent use of Assignments, which require students to submit files or text to their instructor for grading. This article identifies the elements of Assignments, steps students will need to take to submit Assignments, and troubleshooting information relating to Blackboard Assignment submissions.

Audience

Public

Information

Please note the information on the below images defines the elements of Assignments, and outlines steps students will need to take to submit an Assignment. 

 

After clicking "Submit" to submit your Assignment, please do not close the window or navigate away right away - the next page will automatically load, which will display your submitted Assignment, and an email will be sent to your @saintpeters.edu email address with a submission confirmation receipt. Should you have any issues with your submission, please email servicedesk@saintpeters.edu and include the receipt information in your Service Desk request, along with the details of the issue you are facing. 

Troubleshooting Assignments:

"I submitted my Assignment but the professor says it's not there"

- Check your @saintpeter's email for your submission receipt. If this does not appear, then you have not properly submitted your Assignment - you should be able to re-access the Assignment and submit your file(s). 

"I submitted the assignment but the professor says it's not in a correct file format (or they are unable to open it)"

- This typically occurs if you attempt to submit your Assignment in a file format other than DOCX, DOC, PPT, PPTX, PDF, TXT, ODT, RTF, HTML, and HTM. Send an email to servicedesk@saintpeters.edu with the information from your submission receipt, and an indication that you have submitted an invalid file and need to re-submit. We will reach out to your professor to verify that this is permissible, and if authorized, you will be notified, and be able to re-submit your assignment using a valid file type by accessing the Assignment on Blackboard, and then clicking the "Start New" button at the right side. 

Here is a closer look at the Submission Receipt: 

* Please note that if you do not have a program that allows you to save your file as a DOCX, DOC, PPT, PPTX, PDF, TXT, ODT, RTF, HTML or .HTM file, we advise you to (while logged into your Saint Peter's University Email account, access the Google docs website (docs.google.com), paste your file in a new Google Doc, and download your file as this format. See the below image for a description of this process. 

1. Access the Google docs website (docs.google.com),

2. Create a new Blank File

3. Paste your file in a new Google Doc,

4. Name the file, and

5. Download your file as this format. 

 

"I submitted the assignment but it appears blank"

This typically happens if you navigate away from,or experience an Internet connection outage, while your submission is being sent. Send an email to servicedesk@saintpeters.edu with the information from your submission receipt, and an indication that you have submitted a blank Assignment and need to re-submit. We will reach out to your professor to verify that this is permissible, and if authorized, you will be notified, and be able to re-submit your Assignment by accessing the Assignment on Blackboard, and then clicking the "Start New" button at the right side. 

"How do I check the grades for my assignments/read comments my professor has left on the assignment?

In your course, click on the "My Grades" button, and you will see all graded assignments and assessments. If your instructor has graded your assignment, you will see a score associated with that Assignment. On the left side of that section, click on the name of the Assignment itself. This will let you drill down into your original Assignment submission and view any comments or mark-ups your professor has provided to your submission. 

 

For any other Assignment inquiries or issues, please email servicedesk@saintpeters.edu

Details

Article ID: 44937
Created
Thu 12/14/17 1:47 PM
Modified
Fri 11/6/20 12:36 PM

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