Communication and Collaboration

IT services that facilitate institutional communication and collaboration needs. Includes email, calendaring, telephony/VOIP, video/web conferencing, unified communications, web content management system, web application development and hosting, and media development.

Categories (1)

Articles (23)

Pinned Article Getting started with Google Meet

This article introduces Google Meet, an audio-video collaboration tool. Google Meet can help the University community to conduct meetings, interviews, and workshops, or create training.

Pinned Article Getting Started with Zoom at Saint Peter's University

Zoom is an audio-video collaboration tool with many exciting features, and a variety of uses. In addition to being able to schedule, host and join one-on-one or group meetings, Zoom has a shared whiteboard, breakout rooms, live polling and feedback, hand-raising, and the ability to utilize custom background images during your meeting. This article highlights how to get started with Zoom as well as where to find additional assistance and information on setting up and using this tool.

Creating/Hosting/Scheduling a Zoom Meeting

There are several ways to host a meeting on Zoom. This article covers the various ways of how to create and manage a meeting in Zoom, as well as where to find additional assistance and information on using this tool.

Customize your Zoom waiting room

The Waiting Room feature allows the host to control when a participant joins the meeting. This article will explain how to customize your Zoom waiting room.

Don't Become Phish Food: what phishing is, how to avoid it, and best practices for safe online shopping

This article defines "phishing" and highlights consequences and what steps can be taken if phishing is suspected, as well as best practices to identify and avoid phishing attempts. This article also shares examples of phishing emails and highlights their qualities. Finally, this article contains best practices and techniques for safe online holiday shopping.

Email Usage Policy

Saint Peter’s University provides an email account to students and employees to conduct official university business. The purpose of this policy is to ensure the proper use of this medium.

Google Account Troubleshooting and FAQ

FAQ for Accessing Google, Troubleshooting guide

How to access Applications using your SPU Email Address

Several applications used by Saint Peter's University require you to be signed in using your Saint Peter's University Google Account (SPU Account), including Peacock Mail (your Email); Blackboard, and Handshake. This article will show how to log in to your Google Account, and what to do if you experience issues with accessing.

How to access Saint Peter's Intranet from your SPU Google account

You can now access Saint Peter’s Intranet from the convenience of your SPU Google account, either through the “Google Apps” Dashboard or “Waffle” menu.

How to avoid having emails marked as spam

When sending out an email message to a large group of people within a distribution list, your goal is to make sure as many people on that list can see and choose to open your message as possible. This article covers several best practices for forming an email message in a way that mitigates recipients rejecting your message and/or marking the message as malicious or spam.

How to Enable and Use Subtitle Captions and Live Automated Transcription in Zoom

The Zoom collaboration tool has recently released a service that automatically transcribes audio from Zoom meetings. If a meeting host enables this feature, it allows meeting participants to view subtitles as well as access and download a full live transcript at any point during the meeting. This article demonstrates how to enable the Live Transcript feature within a meeting (for Zoom Meeting Hosts), and how to use this feature as a Zoom meeting participant to view subtitles and transcription.

How to log on to the Pantheon Dashboard from your SPU Google account.

Pantheon will replace Hosting.com for the saintpeters.edu website. This article presents the new method for logging on to the Pantheon site Dashboard.

How to Login to Peacock Connect

This article presents the correct method to log into the PeacockConnect portal to access Student Organizations and Events.

How To Remove Grid View Extension in Google Chrome

This article will walk you through the process of removing multiple grid views in Google Meet.

How to report suspected phishing emails

This article describes how to identify and report an email as "phishing" in Gmail.

How to set Layout in a Google Meet

This article demonstrates how to change/set the layout within Google Meet settings for the presenter and as a participant.

How to use Zoom Live Transcript

This article highlights the basics of enabling and using Live Transcript in a Zoom meeting

Managing Google Meet Attendees

Google Meet has a built-in set of security settings to ensure that Saint Peter's Faculty, Staff and Students can create and join meetings, and can restrict non-Saint Peter's email addresses from joining a meeting unless admitted. The meeting organizer can also remove participants from a meeting. This article demonstrates how to invite, manage and remove Google Meet session attendees.

Setting up a Link to Zoom in a Blackboard Course

If you are an instructor and wish to use Zoom for your course, we have added an integration that allows you to set up/schedule Zoom Meetings for your course within your Blackboard shell. This article demonstrates how to add this link to your Blackboard course.

Subtitles and Live Transcript in Zoom (Basics)

The Zoom collaboration tool has recently released a service that automatically transcribes audio from Zoom meetings. If a meeting host enables this feature, it allows meeting participants to view subtitles, as well as access a full live transcript at any point during the meeting. This article highlights the basics of enabling the Live Transcript feature within a meeting (for Zoom Meeting Hosts), and how to use this feature as a Zoom meeting participant to view subtitles and transcription.

The Saint Peter's University Mobile App

This article addresses the features and functionality of the Saint Peter's University Mobile App, as well as how to get it, and how to sign in.

What if I don't get the Live Transcript button in Zoom?

The article will help you fix the issue if you do not see the Live Transcript button in your Zoom meetings

What's New With Google Meet? - Oct 2020 Edition

During September and October 2020, Google has rolled out several key updates for the Google Meet collaboration tool. This article addresses these updates, indicates who is affected by them, and provides information on how to use these new features. While this article contains the latest updates from Google Meet as of October 2020, new tools and additional features are continually being released. We advise you to subscribe to the Google Meet Updates Blog for the latest updates.